Return & Exchange

Returns Policy 

We maintain industry standard 7 days return policy.

To be eligible for a return, your item must be unused and in the sealed original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email/message/call to notify you that we have received your returned item.

If you are approved, we will issue you the refund after deduction of shipping charges Rs. 100/- and 2% of the payment gateway charges of the billed amount.

Refunds (on orders which are not dispatched)

if you want to cancel the order which is not dispatched yet then the 2% payment gateway charges will be deducted rest amount will be treanfered in your original payment method which can take 5-7 days to credit in your account.

 

Product Bought in Sale (if applicable)

Unfortunately, products bought during sale period cannot be refunded/returned/exchanged if the product is not damaged.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@lewisiawellness.com or call us on 9358113466 and send your item to our head office at:

LEWISIA HEALTH AND WELLNESS PVT LTD

111/CS-40, Sec-11, Kumbha Marg Pratap Nagar Sanganer, Jaipur 302033 Raj, India

Call or WhatsApp: 9358113466